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FAQ
APPOINTMENTS

DO I NEED TO BOOK AN APPOINTMENT?

 

YES! THE IVORY ROOM BRIDAL OFFERS MUCH MORE THAN STUNNING WEDDING DRESSES, WE PROVIDE A BESPOKE AND INTIMATE EXPERIENCE FOR THE BRIDE TO BE. ALL BRIDES ARE TREATED TO CHAMPAGNE AND CHOCOLATES WHILE YOU ENJOY A ONE-ON-ONE WITH A DEDICATED STYLIST IN PRIVACY WITH THE ENTIRE BOUTIQUE DEVOTED TO YOU AND YOUR BRIDAL PARTY. AS SUCH BOOKINGS ARE BY APPOINTMENT ONLY. PLEASE CLICK HERE TO MAKE AN APPOINTMENT

CAN I BOOK APPOINTMENTS OUTSIDE OF YOUR STANDARD HOURS?

WE UNDERSTAND SOMETIMES IT CAN BE HARD COORDINATING YOUR BRIDAL PARTY, FAMILY AND WORK, AND WILL ALWAYS TRY TO ACCOMMODATE OUR BRIDES. PLEASE CLICK HERE TO SEND US AN EMAIL WITH YOUR SPECIAL REQUEST.

 

HOW FAR OUT FROM MY WEDDING SHOULD I START TRYING ON WEDDING DRESSES?

 

TO ENSURE YOU HAVE PLENTY OF TIME TO FIND AND HAVE YOUR DREAM DRESS MADE WE RECOMMEND WEDDING DRESS SHOPPING AT LEAST 8-10 MONTHS BEFORE YOUR WEDDING DAY. ALL OUR DRESSES ARE MADE TO YOUR EXACT MEASUREMENTS AND SO THEY DON'T START GETTING MADE UNTIL THE DEPOSIT HAS BEEN PAID. OUR DRESSES REQUIRE A MINIMUM OF 3-5 MONTHS FROM SAYING YES TO THE DRESS TO BEING READY TO COLLECT. A SMALL NUMBER OF DESIGNERS MAY BE ABLE TO WORK WITHIN A SHORTER TIME FRAME, HOWEVER THIS MAY INCUR AN ADDITIONAL RUSH FEE FOR THE SERVICE. 

 

HOW LONG ARE THE APPOINTMENTS?

 

OUR APPOINTMENTS GO FOR 60 MINUTES HOWEVER IF YOU WOULD LIKE LONGER, PLEASE REQUEST IN YOUR BOOKING AND WE WILL AIM TO ACCOMMODATE.

 

WHAT DO I BRING TO MY APPOINTMENT? 

 

PLEASE BRING NUDE SEAMLESS UNDERWEAR, A STRAPLESS BRA AND A PAIR OF HEELS - PREFERABLY THE HEIGHT YOU WILL BE WEARING ON YOUR WEDDING DAY. WE ALSO RECOMMEND HAVING SOME PHOTOS OF DRESSES YOU'RE INTERESTED IN SO OUR STYLIST CAN GET A SENSE OF WHAT YOU'RE LOOKING FOR - BUT DON’T WORRY IF YOU’RE UNSURE, OUR STYLISTS WILL TAKE YOU THROUGH A VARIETY OF STYLES UNTIL YOU FIND THE ONE. WE KINDLY REQUEST YOU PLEASE WEAR MINIMAL FAKE TAN AND MAKEUP TO YOUR APPOINTMENT WHEN TRYING ON OUR BEAUTIFUL DRESSES.

HOW MANY PEOPLE CAN I BRING? 

 

WE CAN SEAT YOURSELF AND 5 ADDITIONAL PEOPLE COMFORTABLY. WE RECOMMEND ONLY BRINGING YOUR CLOSEST FAMILY AND FRIENDS.  WHILST YOU MAY WANT TO INCLUDE EVERYONE, THE MORE PEOPLE MEAN MORE DIFFERING OPINIONS AND CAN BE CONFUSING AND OVERWHELMING FOR THE BRIDE.

WHERE IS THE BEST PLACE TO PARK FOR MY APPOINTMENT? 

 

THERE IS FREE PARKING AT THE FRONT OF THE BOUTIQUE ON OXFORD STREET ALL DAY SATURDAY AND SUNDAY AND MOST OF THE DAY MONDAY TO FRIDAY EXCEPT WHEN IT IS A CLEARWAY FROM 3PM - 7PM. THERE IS ADDITIONAL PARKING IN THE SIDE STREETS OF SHADFORTH STREET AND BRODIE STREET.
 

OUR DRESSES

WHAT SIZES DO YOU HAVE?

WE STOCK OUR SAMPLES IN SIZES 10 AND 12.  WE UNDERSTAND IT CAN BE DIFFICULT TRYING ON DRESSES WHEN THEY’RE NOT A PERFECT FIT BUT REST ASSURED WE WORK WITH BRIDES OF ALL SHAPES AND SIZES EVERY DAY AND HAVE CREATIVE WAYS TO BOTH LET OUT OR PULL IN OUR DRESSES TO MAKE SURE YOU EXPERIENCE THE DESIRED LOOK OF YOUR WEDDING DRESS.

 

WHAT ARE THE PRICE POINT OF YOUR DRESSES?

OURS DRESSES RANGE FROM $2,500 - $9,000.

 

YOU CARRY THE DESIGNER I LOVE BUT NOT THEIR DRESS I WANT - CAN I STILL GET IT?

WHILE WE CAN’T CARRY THE ENTIRE COLLECTION FROM EACH OF OUR DESIGNERS, WE CAN SOMETIMES HAVE THE ABILITY TO REQUEST A PARTICULAR SAMPLE OR HAVE YOU TRY ON SOMETHING SIMILAR TO ENSURE THE PERFECT FIT AND ORDER THE DRESS FOR YOU. PLEASE CLICK HERE TO ENQUIRE ABOUT A DRESS THAT WE DON’T CARRY PERMANENTLY.

 

DO YOU HAVE ANY INTERNATIONAL DESIGNERS?

YES! GONE ARE THE DAYS WHEN AUSTRALIAN BRIDES ONLY HAD A HANDFUL OF DESIGNERS TO CHOOSE FROM IN THE SUB $10,000 PRICE RANGE - WITH SO MUCH EMERGING TALENT IN AUSTRALIA THERE ARE MORE OPTIONS THAN EVER AND WE ENSURE WE HEAR ABOUT THEM ALL TO STOCK THEM FOR YOU.  HOWEVER WE ALSO UNDERSTAND THAT SOMETIMES A BRIDE WANTS A DRESS OR DESIGNER NONE OF HER FRIENDS HAVE WORN BEFORE AND SO WE HAVE SOURCED THE GLOBE TO BRING OTHERWISE UNOBTAINABLE WEDDING DRESSES FROM OVERSEAS TO AUSTRALIA.

 

CAN I MAKE CHANGES TO A DRESSES DESIGN?

IN MOST CASES, YES SMALL CHANGES SUCH AS CHANGES TO THE SLEEVES OR NECKLINES CAN BE MADE. YOUR REQUESTED ALTERATION TO THE DESIGN WILL NEED TO BE CONFIRMED WITH THE DESIGNER AS EACH STYLE MAY VARY. 

ORDERING YOUR DRESS

WHAT PAYMENT DO YOU REQUIRE FOR MY DRESS TO START BEING MADE?

 

A DEPOSIT OF 50% OF THE DRESS IS DUE TO ORDER YOUR DRESS. THE BALANCE IS TO BE PAID OFF EITHER IN INSTALLMENTS OR IN FULL PRIOR TO YOU COLLECTING YOUR DRESS.

 

HOW LONG WILL IT TAKE TO GET MY DRESS ONCE ORDERED?

 

DEPENDING ON THE DESIGNER, A MINIMUM LEAD TIME OF 3-5 MONTHS IS REQUIRED. SOME DESIGNERS MAY BE ABLE TO WORK WITHIN A SHORTER TIME FRAME HOWEVER THIS MAY INCUR AN ADDITIONAL RUSH FEE FROM THE DESIGNER.  

 

I CAN'T GET INTO YOUR BOUTIQUE BUT I KNOW THE DRESS I WOULD LIKE - CAN I ORDER ONLINE?

 

WHILST WE HIGHLY RECOMMEND YOU COME INTO OUR BOUTIQUE TO TRY YOUR DREAM DRESS ON TO MAKE SURE IT LOOKS THE WAY YOU WANT IT TO AND THERE ARE NO SURPRISES, WE UNDERSTAND THAT CAN’T ALWAYS BE THE CASE. WE ARE HAPPY TO SEND YOU OUR MEASURING INSTRUCTIONS FOR YOU TO PROVIDE US WITH THE MEASUREMENTS WE REQUIRE AND ORDER THE DRESS TO BE POSTED TO YOU.

ALTERATIONS

WILL MY DRESS NEED ALTERATIONS? 

 

YES. OUR DRESSES ARE MADE TO ORDER TO THE MEASUREMENTS WE HAVE TAKEN OF YOU IN STORE HOWEVER WITHOUT CONSTANT FITTINGS WITH THE DESIGNER THROUGH THE CONSTRUCTION, ALMOST ALL DRESSES WILL REQUIRE MINIMAL NIPS AND TUCKS TO ENSURE IT FITS PERFECTLY. OUR READY TO WEAR GOWNS ARE ALL CONSTRUCTED TO BE EASILY ALTERABLE. WE DO NOT PROVIDE ALTERATIONS IN OUR BOUTIQUE HOWEVER HAVE A LIST OF RECOMMENDED SEAMSTRESSES WE HAVE WORKED WITH WHO HAVE DONE AN INCREDIBLE JOB. WHILST WE RECOMMEND THESE SEAMSTRESSES, THEY DO NOT WORK FOR THE IVORY ROOM BRIDAL AND AS SUCH ALTERATIONS ARE A SEPARATE COST FROM THE PURCHASE OF YOUR DRESS.

 

PRIVACY POLICY

TO READ OUR PRIVACY POLICY CLICK HERE

CONTACT US

HOW DO I CONTACT YOU? 

WE WOULD LOVE TO HEAR FROM YOU!

EMAIL

HELLO@THEIVORYROOMBRIDAL.COM.AU

ADDRESS

6/168 OXFORD STREET PADDINGTON NSW 2021

HOURS

BY APPOINTMENT ONLY

TUESDAY - SUNDAY