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FAQ
APPOINTMENTS

DO I NEED TO BOOK AN APPOINTMENT?

 

YES! THE IVORY ROOM BRIDAL OFFERS MUCH MORE THAN STUNNING WEDDING DRESSES, WE PROVIDE A BESPOKE AND INTIMATE EXPERIENCE FOR THE BRIDE TO BE. ALL BRIDES ARE TREATED TO CHAMPAGNE AND MACARONS WHILE YOU ENJOY A ONE-ON-ONE APPOINTMENT WITH A DEDICATED STYLIST IN THE PRIVACY OF YOUR OWN LUXURIOUS BRIDAL SUITE DEVOTED TO YOU AND YOUR BRIDAL PARTY. AS SUCH BOOKINGS ARE BY APPOINTMENT ONLY. PLEASE CLICK HERE TO MAKE AN APPOINTMENT.

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IS THERE A BOOKING FEE FOR APPOINTMENTS?

 

FIRST APPOINTMENTS - YOUR FIRST PRIVATE STYLING APPOINTMENT HAS A BOOKING FEE OF $50 AND THIS SECURES YOU A 1 HOUR APPOINTMENT WITH BUBBLES AND A DEDICATED STYLIST. IF YOU NEED TO CANCEL YOUR APPOINTMENT YOUR CREDIT CARD WILL BE AUTOMATICALLY REFUNDED AS LONG AS YOU CANCEL AT LEAST LEAST 24 HOURS PRIOR TO YOUR APPOINTMENT.

 

SECOND APPOINTMENTS - YOUR 2ND PRIVATE STYLING APPOINTMENT IS COMPLIMENTARY.

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CAN I BOOK APPOINTMENTS OUTSIDE OF YOUR STANDARD HOURS?

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WE UNDERSTAND SOMETIMES IT CAN BE HARD COORDINATING YOUR BRIDAL PARTY, FAMILY AND WORK, AND WILL ALWAYS TRY TO ACCOMMODATE OUR BRIDES. PLEASE CLICK HERE TO SEND US AN EMAIL WITH YOUR SPECIAL REQUEST.

 

HOW FAR OUT FROM MY WEDDING SHOULD I START TRYING ON WEDDING DRESSES?

 

TO ENSURE YOU HAVE PLENTY OF TIME TO FIND AND HAVE YOUR DREAM DRESS MADE WE RECOMMEND WEDDING DRESS SHOPPING 8-16 MONTHS BEFORE YOUR WEDDING DAY. ALL OUR DRESSES ARE MADE TO ORDER AND SO THEY DON'T START GETTING MADE UNTIL THE DEPOSIT HAS BEEN PAID. OUR DRESSES REQUIRE A MINIMUM OF 6 MONTHS FROM SAYING YES TO THE DRESS TO BEING READY TO COLLECT. A SMALL NUMBER OF DESIGNERS MAY BE ABLE TO WORK WITHIN A SHORTER TIME FRAME, HOWEVER THIS MAY INCUR AN ADDITIONAL RUSH FEE FOR THE SERVICE. 

 

HOW LONG ARE THE APPOINTMENTS?

 

OUR APPOINTMENTS GO FOR 60 MINUTES HOWEVER IF YOU WOULD LIKE LONGER, PLEASE REQUEST IN YOUR BOOKING AND WE WILL AIM TO ACCOMMODATE.

 

WHAT DO I BRING TO MY APPOINTMENT? 

 

PLEASE BRING NUDE SEAMLESS UNDERWEAR AND A PAIR OF HEELS - PREFERABLY THE HEIGHT YOU WILL BE WEARING ON YOUR WEDDING DAY. WE ALSO RECOMMEND HAVING SOME PHOTOS OF DRESSES YOU'RE INTERESTED IN SO OUR STYLIST CAN GET A SENSE OF WHAT YOU'RE LOOKING FOR - BUT DON’T WORRY IF YOU’RE UNSURE, OUR STYLISTS WILL TAKE YOU THROUGH A VARIETY OF STYLES UNTIL YOU FIND THE ONE. WE KINDLY REQUEST YOU PLEASE WEAR MINIMAL FAKE TAN AND MAKEUP TO YOUR APPOINTMENT WHEN TRYING ON OUR BEAUTIFUL DRESSES.

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HOW MANY PEOPLE CAN I BRING? 

 

WE CAN SEAT YOURSELF AND 3 ADDITIONAL PEOPLE COMFORTABLY. WE RECOMMEND ONLY BRINGING YOUR CLOSEST FAMILY AND FRIENDS.  WHILST YOU MAY WANT TO INCLUDE EVERYONE, THE MORE PEOPLE MEAN MORE DIFFERING OPINIONS AND CAN BE CONFUSING AND OVERWHELMING FOR THE BRIDE.

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WHERE IS THE BEST PLACE TO PARK FOR MY APPOINTMENT? 

 

THERE IS PARKING AT THE FRONT OF THE BOUTIQUE ON OXFORD STREET ALL DAY SATURDAY AND SUNDAY AND MOST OF THE DAY MONDAY TO FRIDAY EXCEPT WHEN IT IS A CLEARWAY FROM 3PM - 7PM. THERE IS ADDITIONAL FREE PARKING IN THE SIDE STREETS OF SHADFORTH STREET AND BRODIE STREET.
 

OUR DRESSES

WHAT SIZES DO YOU HAVE?

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WE STOCK OUR SAMPLES IN SIZES 10 BODICE AND SIZE 12 SKIRT.  WE UNDERSTAND IT CAN BE DIFFICULT TRYING ON DRESSES WHEN THEY’RE NOT A PERFECT FIT BUT REST ASSURED WE WORK WITH BRIDES OF ALL SHAPES AND SIZES EVERY DAY AND HAVE CREATIVE WAYS TO BOTH LET OUT OR PULL IN OUR DRESSES TO MAKE SURE YOU EXPERIENCE THE DESIRED LOOK OF YOUR WEDDING DRESS.

 

WHAT ARE THE PRICE POINT OF YOUR DRESSES?

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OURS DRESSES RANGE FROM $4,500 - $16,000.

 

YOU CARRY THE DESIGNER I LOVE BUT NOT THEIR DRESS I WANT - CAN I STILL GET IT?

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WHILE WE CAN’T CARRY THE ENTIRE COLLECTION FROM EACH OF OUR DESIGNERS, WE CAN SOMETIMES HAVE THE ABILITY TO REQUEST A PARTICULAR SAMPLE OR HAVE YOU TRY ON SOMETHING SIMILAR TO ENSURE THE PERFECT FIT AND ORDER THE DRESS FOR YOU. PLEASE CLICK HERE TO ENQUIRE ABOUT A DRESS THAT WE DON’T CARRY PERMANENTLY.

 

 

CAN I MAKE CHANGES TO A DRESSES DESIGN?

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IN MOST CASES, YES SMALL CHANGES SUCH AS CHANGES TO THE SLEEVES OR NECKLINES CAN BE MADE. YOUR REQUESTED ALTERATION TO THE DESIGN WILL NEED TO BE CONFIRMED WITH THE DESIGNER AS EACH STYLE MAY VARY. 

ORDERING YOUR DRESS

WHAT PAYMENT DO YOU REQUIRE FOR MY DRESS TO START BEING MADE?

 

A DEPOSIT OF 50% OF THE DRESS IS DUE TO ORDER YOUR DRESS AND THE BALANCE OF 50% IS TO BE PAID IN 3 MONTHS FROM DATE OF ORDER.

 

HOW LONG WILL IT TAKE TO GET MY DRESS ONCE ORDERED?

 

DEPENDING ON THE DESIGNER, A MINIMUM LEAD TIME OF 6 MONTHS IS REQUIRED. SOME DESIGNERS MAY BE ABLE TO WORK WITHIN A SHORTER TIME FRAME HOWEVER THIS MAY INCUR AN ADDITIONAL RUSH FEE FROM THE DESIGNER.  

 

I CAN'T GET INTO YOUR BOUTIQUE BUT I KNOW THE DRESS I WOULD LIKE - CAN I ORDER ONLINE?

 

WHILST WE HIGHLY RECOMMEND YOU COME INTO OUR BOUTIQUE TO TRY YOUR DREAM DRESS ON TO MAKE SURE IT LOOKS THE WAY YOU WANT IT TO AND THERE ARE NO SURPRISES, WE UNDERSTAND THAT CAN’T ALWAYS BE THE CASE. WE ARE HAPPY TO SEND YOU OUR MEASURING INSTRUCTIONS FOR YOU TO PROVIDE US WITH THE MEASUREMENTS WE REQUIRE AND ORDER THE DRESS TO BE POSTED TO YOU.

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ALTERATIONS

WILL MY DRESS NEED ALTERATIONS? 

 

YES. ALL OF OUR DRESSES ARE MADE TO ORDER AND WHILST WE TAKE MEASUREMENTS OF YOUR BODY, DRESSES ARE NOT MADE TO YOUR EXACT MEASUREMENTS - THEY ARE MADE TO SIZE/SPLIT SIZE AND THESE MEASUREMENTS ARE TAKEN TO ENSURE THE CLOSEST SIZE IS SELECTED. WHEN YOUR DRESS ARRIVES IT WILL REQUIRE ALTERATIONS EVEN IF IT IS JUST SEWING IN THE BRA CUPS, TIGHTENING THE STRAPS TO YOUR BODY, ADJUSTING THE WAIST TO THE CORRECT POSITIONS, HEMMING THE DRESS TO THE CORRECT LENGTH AND ADDING A BUSTLE SO YOU CAN DANCE THE NIGHT AWAY. ALTERATIONS ARE NOT INCLUDED IN THE PRICE OF YOUR DRESS AND WHILST WE RECOMMEND SEVERAL ALTERATIONISTS (WE DO NOT PROVIDE ALTERATIONS IN OUR BOUTIQUE), THEY DO NOT FOR THE IVORY ROOM BRIDAL AND AS SUCH, ALTERATIONS ARE A SEPARATE COST FROM THE PURCHASE OF YOUR DRESS.

 

PRIVACY POLICY

TO READ OUR PRIVACY POLICY CLICK HERE

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CONTACT US

HOW DO I CONTACT YOU? 

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WE WOULD LOVE TO HEAR FROM YOU!

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ENQUIRES  - 

HELLO@THEIVORYROOMBRIDAL.COM.AU

 

SEND A TEXT TO OUR STYLITS - 

0432 09 3424 - TEXT LINE ONLY (PLEASE ALLOW 24 - 48 HOURS FOR A REPLY)

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ADDRESS

SHOP 6 / 168 OXFORD STREET

PADDINGTON (SYDNEY) NSW 2021

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HOURS

BY APPOINTMENT ONLY

MONDAY            9.30 AM - 5.30 PM
TUESDAY            8.30 AM - 9.0
0 PM

WEDNESDAY     2.00 PM - 5.30 PM

THURSDAY         11.30 AM - 9.00 PM

FRIDAY                8.30 AM - 5.30 PM

SATURDAY          8.30 AM - 5.30 PM

SUNDAY              8.30 AM - 1.30 PM (EVERY 2ND SUNDAY)

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